Case Study
Pure Salt Interiors

Theme Launch, ERP Integration, and Email Migration for Luxury Furniture Brand

Pure Salt Interiors is a luxury home furnishings and interior design brand offering curated furniture, lighting, and decor with a California-coastal aesthetic, serving both retail customers and the design trade.
company
Pure Salt Interiors
INDUSTRY
Home Decor & Furniture

The Brief

  • A complete site refresh followed by a Symmetry theme launch with updated typography, navigation spacing, and announcement bar styling
  • NetSuite ERP integration for pre-order management and product dimension metafield sync
  • Migration from Klaviyo to Shopify Email -- active campaigns needed seamless transition
  • Builder.io landing page development for marketing campaigns
  • Ongoing feature work: drapery quiz calculator, FAQ pages, product detail accordion tabs, and delivery email templates

The Constraints

  • NetSuite dimension sync wasn't populating for products without variants -- required deep investigation into the ERP-Shopify data pipeline
  • Delivery email templates needed conditional logic for Metropolitan (local delivery) vs standard carriers -- four templates, each with different branding and routing rules
  • Theme launch revision requests were initially vague, requiring multiple clarification rounds to nail down exact navigation and typography changes

How We Delivered

  • Shipped two major theme projects -- a full site refresh and the Symmetry launch with refined fonts, tag weights, nav letter-spacing, and announcement bar spacing
  • Built and debugged the NetSuite pre-order integration, resolving product dimension sync issues for variant-less products
  • Executed a clean migration from Klaviyo to Shopify Email with zero downtime on active campaigns
  • Developed Builder.io landing pages for marketing flexibility outside the core theme
  • Created four custom delivery email templates with Metropolitan conditional logic and updated branding
  • Built a drapery quiz calculator, trade/partner FAQ pages, and product detail accordion tabs with conditional metafield display

A multi-year partnership spanning two complete theme deliveries, ERP integration, and an email platform migration -- all managed as a seamless extension of the Pure Salt team.

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