This policy explains how Fifth Effect Studios, LLC ("Fifth Effect," "we," "us," or "our") collects, uses, and protects your personal information when you use our website at fiftheffect.com ("the Website").
We take a proactive approach to user privacy and ensure the necessary steps are taken to protect your data throughout your experience with us.
Information We Collect
We collect information to help us operate effectively and provide you with the best experience. This includes personal information such as your name, email address, phone number, company name, and any other details you submit through contact forms, sign-up processes, or direct communication with our team.
We also gather technical data automatically, including IP addresses, browser type and version, device information, pages visited, time and date of your visit, time spent on pages, and other diagnostic data. When accessing the Website from a mobile device, we may also collect your device type, mobile operating system, and unique device identifiers.
Use of Cookies
Cookies are small files saved to your device that track and store information about your interactions with the Website. We use cookies to remember your preferences and settings. We do not use cookies to collect information that personally identifies you outside of this context. Most cookies we set are automatically deleted when you leave the Website or shortly afterward.
We use anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the Website and access its features.
We use the following third-party services that may set cookies on your device:
Google Analytics — tracks and monitors visitor usage to help us understand how people use the Website. Does not store or collect personal information.
Microsoft Clarity — records anonymized session data including clicks, scrolling, and page interactions to help us improve the user experience. Does not collect personal information.
Ad providers, such as Meta & Google — we utilize advertising platforms to connect with new clients. We do not identify or personalize your website usage and this data anomized and controlled by the ad provider platforms.
If you wish to deny the use of cookies, you can adjust your web browser's security settings to block cookies from this Website and its external serving vendors.
We may use third-party tools to:
- Monitor user engagement and improve user experience
- Deliver email campaigns and manage subscriptions to subscribed users
- Analyze site performance and troubleshoot technical issues
How We Use Your Information
We use your information to provide, personalize, and improve our services. This includes communicating with you about updates, offering support, and responding to your inquiries. We also analyze usage data to better understand user behavior and refine our offerings.
We may use your personal information to:
- Provide, operate, and maintain our Website and services
- Request deletion of your information
- Withdraw consent for marketing at any time
- File a complaint with a data protection authority
- Send you information about services similar to those you've purchased or enquired about (unless you've opted out)
- Analyze usage to improve our Website, services, and user experience.
- Comply with legal obligations
Sharing Your Information
We may share your personal information in the following circumstances:
- With service providers who help us operate and improve our services
- For business transfers, in connection with any merger, sale of assets, or acquisition
- With your consent, for any other purposes you've agreed to
- To comply with the law, in response to valid legal requests from public authorities
We do not and will not ever sell or rent your personally identifiable information to anyone.
Your Rights
We believe you should be in control of your data. You have the right to access the information we hold about you, request corrections, and ask for deletion of your personal data when it's no longer necessary for us to retain it. You may also withdraw consent for any processing and opt out of marketing communications at any time.
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of any inaccurate personal information
- Request deletion of your personal information from our systems
- Withdraw consent for any processing based on your consent
To exercise any of these rights, contact us at [email protected].
Security and Data Retention
We take the security of your information seriously and implement technical and organizational safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. While no system is entirely immune to risk, we are committed to continually improving our security practices.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, regulatory, tax, and accounting requirements. If required by law or reasonably necessary to resolve disputes, prevent fraud, or enforce our terms, we may retain some information for a limited period after your account is closed or our services to you have ended.
Data Transfers
Your information may be transferred to and maintained on systems located outside of your state, province, or country where data protection laws may differ. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this policy. No transfer of your personal data will take place to any organization or country without adequate controls in place.
Third-Party Tools and External Links
Our Website may contain links to other websites and services that are not operated or controlled by Fifth Effect. This Privacy Policy applies only to our site and services, and we are not responsible for the content, privacy policies, or practices of any third parties. We recommend reviewing the privacy policies of those sites before providing them with your personal information.
Mobile Messaging Terms
The Fifth Effect mobile message service is operated by Fifth Effect Studios, LLC. By opting in to our SMS/text messaging service, you agree to receive recurring messages from Fifth Effect to the mobile number you provided, even if your number is on any Do Not Call list. Messages may include service updates, account alerts, promotions, and marketing offers.
Your participation is voluntary. You do not need to sign up for SMS to make any purchase or use our services. Consent is not a condition of any purchase.
We do not charge for the service. Standard message and data rates from your wireless provider may apply. Message frequency varies.
Opting out: Text STOP to +1 (313) 631-3157 at any time. You'll receive a one-time confirmation message. No further messages will be sent unless you re-subscribe.
Help: Text HELP to +1 (313) 631-3157 or email [email protected].
Wireless carriers are not liable for delayed or undelivered messages. We are not liable for failed, delayed, or misdirected delivery of any information sent through the service.
Children's Privacy
Our Website and services are not directed at anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us and we will take steps to remove that information.
Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes to our practices, legal obligations, or service offerings. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your data.
