Case Study
Caitlin Wilson

Multi-Year Development Support for a Leading Home Textiles Brand

Caitlin Wilson is a design-driven home textiles and decor brand offering curated collections of rugs, pillows, wallpaper, fabrics, furniture, and decorative objects with a signature focus on bold color and pattern.
company
Caitlin Wilson
INDUSTRY
Home Decor & Furniture

Their Need

  • Reliable ongoing Shopify development while a full redesign was being built by a separate team
  • App integrations -- Zendesk, Affirm BNPL, and Instagram feed -- without disrupting the live store
  • SEO fixes for blog URLs, 404 errors, and 500 errors that were hurting organic traffic
  • Quick-turn feature work like pre-order styling, sold-out labels, and seasonal navigation updates

Our Response

  • Zendesk widget integration for customer support
  • Affirm buy-now-pay-later integration for high-ticket items
  • Instafeed app integration for social proof on the storefront
  • Blog page improvements and SEO URL structure fixes
  • Pre-order app button styling and sold-out product tag/label features
  • Holiday collection logo placement in navigation
  • Footer welcome offer update and 404/500 error resolution

We operated alongside a parallel redesign team, handling all live-store development without stepping on each other's work. Every update shipped without downtime or conflicts.

Services
Custom Shopify & Shopify Plus Development
Support & Maintenance
Quantitative and Qualitative Analysis
Recurring Revenue & Loyalty
Shopify Theme Customizations
Site Speed Improvements
User Experience Design
Quality Assurance
Tech/App Stack Evaluation & Consolidation
Partners

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